Frequently Asked Questions

Most core modules are 2–6 hours total, split into 10–20 minute steps. Many learners combine two modules per week to maintain momentum without overload.

We cannot guarantee outcomes. Our role is to provide practical training and tools. Your progress depends on many factors—habits, context, and support. We focus on skills you can control.

Some plans include live coaching; others are self-paced. Each course page clearly indicates coaching availability and format.

Relapse is common in behavior change. We offer modules that re-center your plan, analyze the lapse, and set micro-goals. You do not start over—you continue learning.

No. Courses are educational and skills-based. They do not replace advice from your clinician. If you have health questions, consult a licensed professional.

If a course does not match its description, contact us within 14 days. We will review case by case. Refund eligibility is detailed in our Terms.

NRT can help some people by reducing withdrawal intensity. Our education modules explain common options and trade-offs so you can discuss them with your clinician.

We collect only what is needed to provide the service, and we never sell personal data. See our Privacy Policy for details on retention and control.